IP address look up as a banning tool needs to be banned =)
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IP address look up as a banning tool needs to be banned =)
Good day, this is addressed to those higher up on the site as I would like to make sure they fully understand the implications of banning members based on their IP address. It will also serve to educate fellow members on the topic.
Recently it's come to my attention that TruGamer is cracking down on having 2 accounts on at the same time with 1 IP address for both accounts. Their policy is to ban these accounts because it appears that they believe this is conclusive evidence of 1 person using two accounts to boost, practice etc. They are wrong. The truth of the matter is that this only suggests the possibility of this actually occurring, it's nowhere near solid evidence.
This ban based on IP address practice has one CRITICAL flaw, here it is folks: any people living in the same household sharing the same IP address will be banned. That's right, if any family member is playing another family member in the same house they will be banned without notice. I can't play my sister without the fear of being banned. Trugamer is anti family gaming, whether that is what they have stated or not.
In conclusion, the typical admin response of "2 accounts on at the same time with 1 IP address, you're gone" needs to be addressed. At best, it's POSSIBLE to say that it is indeed 1 person using 2 accounts to practice or boost. BUT there is no way that this "evidence" is any way strong enough to simply ban the accounts. I'm sure this practice has and will continue to deter and prevent family members from playing one another on TruGamer. Thanks for reading my suggestion and have a good day.
Regards,
C_S
Recently it's come to my attention that TruGamer is cracking down on having 2 accounts on at the same time with 1 IP address for both accounts. Their policy is to ban these accounts because it appears that they believe this is conclusive evidence of 1 person using two accounts to boost, practice etc. They are wrong. The truth of the matter is that this only suggests the possibility of this actually occurring, it's nowhere near solid evidence.
This ban based on IP address practice has one CRITICAL flaw, here it is folks: any people living in the same household sharing the same IP address will be banned. That's right, if any family member is playing another family member in the same house they will be banned without notice. I can't play my sister without the fear of being banned. Trugamer is anti family gaming, whether that is what they have stated or not.
In conclusion, the typical admin response of "2 accounts on at the same time with 1 IP address, you're gone" needs to be addressed. At best, it's POSSIBLE to say that it is indeed 1 person using 2 accounts to practice or boost. BUT there is no way that this "evidence" is any way strong enough to simply ban the accounts. I'm sure this practice has and will continue to deter and prevent family members from playing one another on TruGamer. Thanks for reading my suggestion and have a good day.
Regards,
C_S
Re: IP address look up as a banning tool needs to be banned =)
Very true and if TG wants their members they wouldnt do things such as that, unless it was like 2 close screen names like IronOutlaw and IronOutlaw4356. But if the screen names are different like IronOutlaw and Collective_Soul then most likely they are from different people.

Re: IP address look up as a banning tool needs to be banned =)
likewise here. Me (TheIceman1980) and my landlord (b33fheart). we often play at the same time on TG (altho not vs each other as he doesnt see the point in playing me cos of the vast ranking difference)
Re: IP address look up as a banning tool needs to be banned =)
Thanks for bringing this up C_S
The statements "2 accounts on at the same time with 1 IP address, you're gone" and "Trugamer is anti family gaming" are actually untrue.
In our Account Policies it states:
2.13 Limitations on Participation
You may establish only one player account per person, and up to two player accounts per computer or address, to participate in the contests, sweepstakes and tournaments we offer. We reserve the right to monitor any effort to establish multiple accounts; if we discover that you have opened more than one player account per person, all additional accounts will be closed without notice and continued violation will result in the termination of any and all of your accounts.
This means, you individually can use one account at a time whereas your IP address can have up to two accounts online at the same time.
Hope this helps =)
Regards,
The statements "2 accounts on at the same time with 1 IP address, you're gone" and "Trugamer is anti family gaming" are actually untrue.
In our Account Policies it states:
2.13 Limitations on Participation
You may establish only one player account per person, and up to two player accounts per computer or address, to participate in the contests, sweepstakes and tournaments we offer. We reserve the right to monitor any effort to establish multiple accounts; if we discover that you have opened more than one player account per person, all additional accounts will be closed without notice and continued violation will result in the termination of any and all of your accounts.
This means, you individually can use one account at a time whereas your IP address can have up to two accounts online at the same time.
Hope this helps =)
Regards,
Jonny Strickley
Customer Service Representative / Tournament Manager

Customer Service Representative / Tournament Manager

Re: IP address look up as a banning tool needs to be banned =)
Thank you for addressing this issue and for providing the information you did, it's appreciated.
Regards,
C_S
Regards,
C_S
djrockyjay wrote:Thanks for bringing this up C_S![]()
The statements "2 accounts on at the same time with 1 IP address, you're gone" and "Trugamer is anti family gaming" are actually untrue.
In our Account Policies it states:
2.13 Limitations on Participation
You may establish only one player account per person, and up to two player accounts per computer or address, to participate in the contests, sweepstakes and tournaments we offer. We reserve the right to monitor any effort to establish multiple accounts; if we discover that you have opened more than one player account per person, all additional accounts will be closed without notice and continued violation will result in the termination of any and all of your accounts.
This means, you individually can use one account at a time whereas your IP address can have up to two accounts online at the same time.
Hope this helps =)
Regards,
Re: IP address look up as a banning tool needs to be banned =)
just one more little point folks, no admin will automatically ban an account. they will look into it first to make sure the ban is fully justified.
Re: IP address look up as a banning tool needs to be banned =)
To be honest I think this thread is pretty odd, as I have never heard of an instance where someone has been banned on such a quick basis. People are always warned before they are banned, and if not the incident is at least looked into before they press that alledged "ban button". I may not be an admin, but I have only ever seen admins give warnings.
I think the two account policy is perfectly legitamate as it would probably take too much time and effort to work out who was boosting etc when it is easier to tackle it at the root of the problem. It is not suggesting that all those who have 2 accounts open are boosting. But it is an easier way of preventing it.
I think the two account policy is perfectly legitamate as it would probably take too much time and effort to work out who was boosting etc when it is easier to tackle it at the root of the problem. It is not suggesting that all those who have 2 accounts open are boosting. But it is an easier way of preventing it.

Re: IP address look up as a banning tool needs to be banned =)
simpry wrote:To be honest I think this thread is pretty odd, as I have never heard of an instance where someone has been banned on such a quick basis. People are always warned before they are banned, and if not the incident is at least looked into before they press that alledged "ban button". I may not be an admin, but I have only ever seen admins give warnings.
I think the two account policy is perfectly legitamate as it would probably take too much time and effort to work out who was boosting etc when it is easier to tackle it at the root of the problem. It is not suggesting that all those who have 2 accounts open are boosting. But it is an easier way of preventing it.
i agree completely simp, the 2 account policy is completely legit, now... everyone knows the rules if you get banned for it its ur own fault

Re: IP address look up as a banning tool needs to be banned =)
I think chiefdave made a pretty good point. Admins will take time and effort to get to the root of the problem before any neccessary banning is done.
Benny
Benny
B3NNYDLFC
Benny - TruGamer Administrator

Benny - TruGamer Administrator
Re: IP address look up as a banning tool needs to be banned =)
when u sign up for tourney some times it say ip in use and u did not sign up
Re: IP address look up as a banning tool needs to be banned =)
This will happend because the brackets only allowe 1 person per IP but if you have proven that there are 2 different persons in 1 IP then you can ask the host sign you up (this also depends if the host allowes it).


Jared Rodriguez
Trugamer Moderator
Trugamer Moderator








